Archives: Reviews

“Alpha Plumbing scheduled us in quickly and has excellent communication. Jon Davis showed up on time, was professional and friendly. The work was done efficiently and quickly. Alpha Plumbing is always our preference for plumbing needs and we would highly recommend them.”

– Jeff H.

“Brian Key and Bill did an outstanding plumbing service job at my home. They installed a drain pan underneath the water heater. They installed a new hose bib (where none existed before). They also assembled and installed a new utility sink where none existed before. The utility sink installation required them to move the existing water heater (to make room for the utility sink). They drained the water heater, placed a drain pan underneath it, installed a moisture alarm, and rerouted numerous drain lines for the installation.

The job was done professionally, tested, and they cleaned up all the debris from the installation. They easily beat two other estimates and those estimates did not include all the work Alpha Plumbing estimated. Not only did they beat the estimates, but the estimates were provided much sooner than the others. One estimate took a week by email. The other estimate took a day by email. Alpha Plumbing provided estimate on the spot and later in the day emailed the estimate. I definitely recommend them and Alpha Plumbing for any work!”

– Bill J.

“The team arrived right on time, They completed the job efficiently and with care. They were personable, informative and polite. A very excellent experience.”

– Nancy Z.

“Another great experience with Alpha Plumbing. Quick responses to my email, and Jon Davis arrived promptly as scheduled to repair the leaking pot filler and shower head. I appreciate Alpha Plumbing, during a previous visit, Brian told me to contact Kohler because it is one of a few suppliers that provide limited lifetime warranty on parts. I contacted Kohler and provided pictures and explanation of the problem. Kohler sent the replacement cartridges for their pot filler and the repair valve for the shower head (no charge). Jon was able to quickly install the Kohler supplied parts and the labor charges were very reasonable. And the customer service is always excellent. Alpha is my ‘GoTo ‘ plumber (the only plumber I will call). Always cordial, courteous and professional. I highly recommend Alpha Plumbing.”

– Debra D.

“Jon was very informative about the type of faucet I currently have and the types of options available that would provide a longer service than the one I have currently. He also answered a question about my tub faucet and its long term use. Jon is very personable and expresses himself fluently..”

– Johanna G.

“He explained the purpose of this test and why it is needed. I was telling him about how I did not like the placement of our hose bibs and He also gave me information about getting new hose bibs installed on my house and the approximate cost. I would use this company again and I will probably be calling you guys soon to get additional hose bibs installed.”

– Maqueda R.

“We requested the replacement on Sunday; Alpha scheduled the service for Monday; Alpha's plumber Dan Bateman arrived on time with the new toilet, removed the old one, installed the replacement professionally and efficiently. When he finished, he explained the work he had done in detail and verified that we were satisfied. He left the work area clean. We couldn't ask for better service than what we received from Alpha. Thank you.”

– Myron C.

“Brian was fantastic, as has been the entire Alpha Team experience. Our home was recently renovated and Alpha did all of our water and gas system upgrades. What a great team. Throughout the renovation process they explained things and made sure I was happy with what was being done across the board. Today was a simple black flow test on a pre existing system. All was good. While Brian was sure to check the system that was due, he also did a spot check of the other systems to ensure all was up to date. He identified a system that the county shows (inside the home) as active but was actually removed and moved to a newer system now outside the home . He said he will update the records with the county to ensure they have all the current info correctly an listed as outside. Very polite and was sure to explain things as he was doing them. ALPHA is my plumber of choice going forward for all of my related needs should tey arrise. Just a great team across the board”

– Greg T.

“Great job! We had company coming into town and a tub not draining. Alpha plumbing scheduled our urgent appointment fixed the issue and we will call them again for any future work needed. Knowledgable and professional. Problems identified and resolved.

Saved the day! Thank you -“

– Rachel R.

“I'm sorry I can't remember the names of the two plumbers who did my repair today. I would like to start by saying they showed up on time and they were very kind and polite when I met then at door. They made me and my wife feel like family. All I can say is I will always call Alpha Plumbing for any of my future plumbing issues. Also, their pricing is very reasonable.”

– Anthony & Irene S.

“Your service person was very professional and fixed two additional items not on his list..would highly recommend this person and your company”

– Hilda S.

“My service technician, Jon, explained and showed me exactly what was wrong and how he was going to fix our leaking tub/shower. He was honest and trustworthy. I will definitely use Alpha Plumbing in the future and highly recommend them.”

– Michele W.

“It was a tricky leak, but Liam found it an fixed it! Turned out to be caused by a lack of caulk on the shower/tub valve allowing water to seep through the wall and down through the ceiling below.”

– John A.

“Brian did an amazing job. He was personable, knowledgeable, arrived on time and talked me through the problem and solution. The cost was well below what I expected. I’ve used Alpha three times now and have been more than satisfied each time.”

– Morris M.

“Alpha Plumbing has saved me several times over the years! AP figured out—when a half-dozen other plumbing services could NOT—how to reinstall an air vent connected to the kitchen sink after my kitchen renovation contractor, in 2013, took a shortcut and installed a “cheater” vent. While various plumbers assured me that the cheater vent was a legitimate alternative, I couldn’t understand why my drain required clearing twice a year, especially since I put NO SOLIDS, NO GREASE down the garbage disposal!!! AP took me seriously and (ingeniously) figured out how to reconnect the vent with minimal damage/repair to the kitchen. They used cameras to look into the pipes as far as they could go. Because my house sits on concrete (no basement from which to look up to see the pipes), I still need a plumber to clear my drain every couple of years. We know something is going on with the underground pipes in this almost-50-year-old house, but excavating them will be a major expensive mess—not necessary at this time. Chuck, the owner, knows I don’t trust anyone but Alpha Plumbing to deal with this situation. The people who work there are family and long-term employees. I can’t believe how reasonably priced they are compared to other services! Ethical, caring people. I love AP!!!”

– Linda C.

“Chuck, Andrew and crew were extremely professional, knowledgeable and efficient from the moment our project began. We have an older home with original cast iron drain pipes that were split in multiple locations, causing increasingly toxic sewer odors to permeate the house. The crew was able to excavate, remove and replace the entire plumbing system beneath our concrete slab in one day – they were even able to save both showers by avoiding any demolition to the shower pan while still managing to replace the connecting drain pipes! I especially appreciated their flexibility in scheduling when we had to push the project back several days. I will be using Alpha for all our future plumbing needs. Highly recommend their services.”

– Courtney T.

“Both employees were absolutely amazing. Diligently working, professional communication, and extremely kind. They walked our family through what they were doing and got to work right away. Our new tub is gorgeous and we feel as though we received exactly what we needed.”

– Katie R.

“Called for a follow up on an outside hose bib that had a drip. Alpha sent a person next day and Jon was very curtious and took care of the issue at hand. Definitlely recommend Alpha and will be calling again if needed.
Thank you!”

– Mary M.

“Dan and Logan arrived on time and got right to work. What I thought would be a couple hour job took less than an hour. Dan and Logan’s professional expertise and great customer service are greatly appreciated!”

– Vince R.

“We’ve been using Alpha Plumbing for 5 years now and they’ve always done a great job. Our home is older and our plumbing is complicated so it’s nice that they keep records and pictures on file of previous repairs and pipe locations.
Dan Bateman is extremely knowledgeable, professional and always a pleasure to work with.”

– Kandis S.

“My experience was GREAT. I called and was added on the schedule for a technician to come out the same day. Jon was the technician that arrived and I explained to him what my concerns were. I am so thankful that I found this company and have used them a few times. Thanks again for the outstanding service.”

– Vanessa M.