Archives: Reviews
“Billy arrived punctually, answered all my questions, and completed my service request efficiently.”
“Billy was here to investigate and repair a leak with the outside sprinkler system. It was determined that the two service plugs were loose. He re-taped and tightened both plugs. We no longer have a leak.”
“Professional, efficient, timely and reliable.”
“Jon knew exactly what to do to correct the issue and was done in no time at all. He was very friendly and respectful.”
“Liam and the other worker with him were nice and competent in restoring the water pressure in my shower. I definitely would call Alpha again”
“Dan and his helper were prompt, polite, friendly, clean, and got the repair done quickly, and it was done right. Alpha is a good company with skilled workers.”
“Billy was prompt, friendly, and efficient. I have no complaints or issues.”
“Plumber came early. Identified the source of the leak and also identified other real problems (toilet not secured to the floor). Kept me informed of all developments and showed me the problems before starting repairs.”
“We always call Alpha with our plumbing needs because they are consistently honest, competent, and reasonably priced. Today’s plumber was Jon and like every plumber from Alpha, he thoroughly explained the repair to us and ensured the job was done properly before he left. I would give them more than 5 Stars if I could!”
“Serviceman Billy, was very efficient and supportive in explaining the services for our sprinkler system. Alpha Plumbing has been a great vendor and I'll always recommend them every year.”
“Replaced leaking water heater and arrived ahead of time. Already had replacement water heater on truck. Worked seamlessly and as he was making out the invoice for service my wife was showering with warm water. Left the work area spotless. We are totally satisfied. Thanks!”
“Our technician was so courteous and professional and really explained things in simple language for us to understand..”
“Diagnosed and corrected insufficient water flow from prep sink faucet. Accurate, efficient, and effective work.”
“Excellent service by Jon. He took the time to explain the root cause of the problem and provided valuable recommendations to prevent such issues.”
“Very professional people they know what they doing. They come in and do the job correctly and right I really appreciate them and I will use them again and again and again.”
“Brian and his helper Bobby couldn’t have been more helpful. Professional, courteous, and very patient explaining everything they were doing. Alpha will be my first call whenever i need plumbing services in the future.”
“Great customer service and explanation of the service provided.”
“Alpha Plumbing did a great job as usual. Dan arrived before scheduled and completed the job quickly. The toilet installation was not completely straight forward and he had to install a different supply line valve to provide clearance with the side of the toilet. Also he had to shim the bottom of the toilet seat and seal it since the supplied fixture would not permit a flush joint with the floor. I’ve always had superior service from Alpha Plumbing and will continue to use your service when needed. Thank you!”
“Professional, quick and reasonably priced!”
“Alpha Plumbing has been our go-to service for nearly 2 decades. Brian has been our main plumber for years as well. He is truly the best. He explains the problem clearly and then offers a range of options for addressing it. Once our decision is made, he quickly and carefully solves the problem. Their service costs are reasonable. Their response to a call for help is fast. Alpha and Brian— trust the best.”
“Brian was wonderful and also corrected some previous questionable work from another company”
“Professionally done prompt. Good explanation”
“I would give 10 stars if I could give 10 stars! I also will only be using them for all of my future plumbing needs. They were here within an hour of me calling and they were able to unclog the toilet and get everything put back together. They were very kind and knowledgeable and I highly recommend giving them a call next time you have a plumbing issue! Thank you again!”
“The team was very professional and friendly. Went over the issue and made the repairs within 30 min.”
“Excellent Service and was on time”
“The testing was quick, short, and straight to the point. They explained every step of the way, and were very generous. I’ll for sure use this service again.”
“Dan and Josh did a great job. I went with water pressure backup for sump pump but they clearly explained why that wasn’t what was best for me due to the size of the houses pipes but they quickly pivoted and got the new sump pump with battery backup installed. Did a great job and a cleaned up everything nicely too.”
“On time. Quick and easy fix for us.”
“Justin was very professional and efficient. His work was very neat.”
“Jon was outstanding. Very professional in identifying and fixing the problem. Bert personable as well. I’ll definitely call Alpha for all my plumbing needs going forward.”
“Same day service was prompt, efficient, and honest. I am very pleased. Thank you.”
“Brian Key completed the annual back flow prevent test today on my home sprinkler system. Brian has been here many times over the years to perform this test and is always very courteous. Today I had a unique circumstance, where one of my kids rooms sprinkler head somehow got a piece of fabric from a blanket tore off in it. I am certain it was from the kids messing around/playing. I was nervous to remove this, Brian assessed it and believe it would be fine. He even went as far as to turn off the water to the sprinkler system while I removed the fabric. This was done successfully, as was my back flow prevention test. I appreciate Brian’s help and expertise with this.
Chris T.”
“Joe Schleicher and the young man who was with him. Were amazing. Alpha plumbing as a whole was amazing. Within a hour after placing my initial call my problem was fixed. I wish I could give more than 5 stars. Thank you Joe.”
“Fantastic communication, excellent work and reasonable fees! Brian and Billie are awesome!”
“Mike did a great job. They showed up on time with everything they needed and got straight to work. They replaced a gas hot water heater, replaced the kitchen faucet, reset the basement toilet with a stainless steel flange, replaced the plunger on the main floor toilet and replaced the outdoor hose bib in less than 6 hours. I would recommend Mike and Alpha plumbing to anyone and will use them in the future.”
“I called Alpha, discussed issues. They gave me price quotes. Dan & Logan came in 25 minutes.
Dan knew instantly. Logan immediately went under my house to turn off water. They had all supplies
Necessary. I had great trust in them. Job completed less than 30 min. I was pleased and impressed.
Price was better than expected, but appreciated. I felt the faith in their ability. I liked that.
I will call Alpha again. I had been worrying with the leak for 5 days.”
“Mike did a fabulous job of analyzing and solving our problem.”
“Jon from Alpha Plumbing was professional, informative, and courteous. He called me to let me know what time he will arrive, and was on time. He came out after I saw an Alpha Plumbing ad for sump pump check-up. I am so glad I did – the sump pump was old and not working. Jon was able to replace the sump pump on the spot and showed me how it works, and left me with the sump pump pamphlet in case I needed it. The sump pump was probably as old as the house, and since it was located in a crawl space, I never checked to see if the pump was operating. Alpha and Jon came through!”
“Excellent knowledge of his work, Joe did a very thorough job and methodically found our problem, then solved it. I would recommend him to anyone that wants the job done right!”
“So glad we went with Alpha. They were able to come the day we called and quickly installed a new hot water heater.”
“Our service technician Jon was great. Very knowledgeable and informative. He offered good recommendations and performed the work efficiently and well. I would recommend him and Alpha.”
“Brian and Alpha Plumbing provides professional and excellence quality of service everytime I call. Thank you Alpha Plumbing”
“Dan did nice work and was able to complete my various plumbing problems. I have never been disappointed with Alpha’s work. I gave four stars because I would have appreciated more transparency re: costs on his return trip to the house.. Cost was more than double the expected cost based on estimates initially provided for the service call.”
“We are exceptionally pleased with Mike Bently's work. He is professional, knowledgeable, personable, and patient especially with two senior citizens like me and my husband. In the future when we need any other plumbing work done, we would like Mike Bently to do it for us. Thank you Alpha Plumbing. We have always been satisfied with your service.”
“Dan and his partner arrived in the agreed upon window and got the test completed in about 20 minutes. Very polite and professional. If you need back flow testing I recommend Alpha.”
“Excellent work. Great guys.”
“We had a leak originating in our bathtub and was causing water damage to a family room ceiling below. They were able to cut into the ceiling, identify the issue and did a repair/replacement – a gasket was replaced. They also did some caulking. Really great service – fast and well done! I highly recommend!”
“We discovered water leaking in our walls down to the basement coming from outside. We called in the morning and plumber was there by the same afternoon. Justin quickly found the problem., explained what needed to be done and had it repaired in no time. Justin B. was very knowledgeable, polite and courteous. This is why we call Alpha for our plumbing needs.”
“Justin, the technician called us before arriving & gave us an estimate to what the work performed would cost. Very knowledgeable & efficient.”
“Brian, did an excellent job. Great customer service and fully explained all the work that he did.”
“They did a great job explaining the issue and correcting it. I would highly recommend!”
“Excellent and prompt service; will definitely use again in the future!”
“Justin just finished. He had good suggestions about how to make the connection. The work looks fine.”
“Alpha Plumbing is top notch, professional, and have reasonable prices, I would definitely recommend giving them a call for your next plumbing needs.”
“This isn't the first time we used Alfa.
Justin and his coworker did a great job in a timely manner while being professional the whole time.
We have no reason not to call them for any future jobs.
Thank you!”
“Prompt and courteous, competent service”
“Dan and his helper did an outstanding job replacing the old hot water heater, installing a new soap dispenser in the kitchen and fixing some bathroom pop-up drain issues.. They were professional knowledgeable and worked in a very timely manner. Very happy with their work and would recommend Them for sure.”
“I was very pleased with the repair work that Justin did for me. He was available within a few hours and completed the work in a timely manner.”
“Very timely response and good job done”
“Andrew and Liam did a wonderful job fixing my leaky pipe!!”
“We lost water and called Alpha to fix the problem. Andrew and Liam replaced the well pump. Once replaced, there was still no water. Andrew and Liam worked on the well until they finally hit water. We so appreciate their diligence. Otherwise, we would have had to get a new well drilled. Thank you SO much!”
“Very happy with the installation of gas water heater. Beautiful work from Justin as always. Thought it would be an all day job but Justin was in and out in half the time. Thank you Justin for going out of your way with customer service.”
“John was informative, courteous, and clear. He made sure to clean up everything after he finished his work. Very professional. Highly recommend!”
“Fast service and techs were awesome very friendly”
“As usual, great work and service received from the Alpha Plumbing team! I have grown to expect this high standard of service and support and I have yet to be disappointed.”
“Quick, easy, and cheap! Both members were super professional and polite!”
“Brian and his assistant did a great job. Everything was cleaned up after the installation. They covered my floors to protect them. After the installation Brian answered all my questions regarding the water heater.”
“Andrew was friendly, professional, and on-time. Replaced our leaking water heater; we have hot water again! What can I say? Alpha has been great the few times I've needed help. Definitely recommend!”
“Justin and Matt did great, as all of your workers do.”
“Justin did an excellent job. Nice person to talk to and answered any questions I had.”
“Highly responsive and accommodated my schedule. Very knowledgeable and respectful of my technical limitations and were great to work with. Fair pricing and have been using alpha for many years and will continue.”
“I’ve been using Alpha for years. Always happy with their work. Fair prices, quality work, friendly and professional stafff and techs, all great. Highly recommended”
“Professional, knowledgeable, experienced plumber who worked efficiently and explained his work. Bravo.”
“Very professional.
The visit was very educational.”
“Justin is top-notch — sharp, knows plumbing, and listens to the customer’s problem. He sticks with it until he knows he’s solved the problem.
I couldn’t be more pleased with the results.”
“I called Aphla around 10 and had a plumber in my house that afternoon. Justin was friendly, capable and thorough. Problem solved. Thanks alpha for always providing timely and competent service”
“Brian was such a good guy. Was even willing to give some advice about an unrelated problem I was having at the house. Will use again!”
“Justin did an excellent job replacing the bathroom faucet
and toilet flapper.”
“Brian and his colleague were great. Explained the issue easily and respectfully. Pricing was great. Wore their own respirators upon request. Professional and courteous as always. Will recommend Alpha to everyone!”
“Work was done quickly. Both Justin and Matt were vwry polite and professional”
“I am very pleased with the service. Mike, and his
assistant were very professional. Mike explained everything that was being done before he proceeded
I have used Alpha before and once again I am very satisfied”
“I had a leak in my yardline near the front sidewalk. The crew had to dig up the area to replace the broken part of the pipe. They were very professional, nice, very neat, and did a great job. I'm very appreciative since this was in early February and it was cold out there.”
“Two plumbers came- very helpful with a high output leak under sink drained into ceiling in garage. Arrived in the time window , same day appt., Very pleasant, competently identified problem and fixed it. I was very grateful!”
“Liam and Logan did a great job replacing my water heater. They were on time. They finished earlier than expected. Everything works as needed. Very satisfied with my decision to continue to use Alpha Plumbing.”
“Thank you so much for fixing my toilets promptly and explaining everything that needed to be replaced. No hidden chargers, and tried to do it the inexpensive way first.”
“Brian and Billy showed up promptly and clearly explained what was needed and how it would be done. They were quick and courteous. Excellent work. I would recommend this team and company to my neighbors.”
“I should never try to fix anything myself, thankful Alpha Plumbing to the rescue, called them at 730am, they had a technician, Andrew, out to me by 10am, fixed by 11am. Thank you Andrew and Alpha from saving me from myself!!!”
“Joe was on time, professional and cared about not leaving a mess n the house. He diagnosed the problem and went about cleaning the drain until it was completely clean. He even did a quick camera check through the line to verify no residual issues would cause another backup. Very pleased with the expertise and wisdom Joe shared with me about my system. Including stuff the home inspector missed.”
“The technician (Joe) kept me informed, answered questions, was thorough and efficient. The quality and attention to detail was excellent. Highly recommend.”
“Very responsive and respectful. Trust them over anyone.”
“Brian came out on time, called me and told me he was on his way. Brian and his helper worked diligently on the repair , took pictures and explained what they had done. I'm pleased with the results.”
“Jon was great. Very nice and professional. He explained everything and was super efficient. I will definitely use your service again because of him.”
“Jon and his helper did a fantastic job on working repairs on my shower faucet handles and bathroom sink drainage issue.
They came rapidly. They had the skills to do the work. They cleaned up afterwards. There were no scratches on surfaces. I would highly recommend them again.”
“Brian was on time, very professional and polite. Not only did he resolve the issue we originally called about but he answered questions about an unrelated issue. We have used Alpha Plumbing several times and we are always impressed with their crew!”
“Brian was both efficient and very pleasant. We appreciated his help and advice.very much,”
“Justin was so experienced, efficient, pleasant, and the price was reasonable! Great technician and a great company! We use Alpha plumbing for all our plumbing needs!”
“I used Alpha Plumbing for the first time after I had water coming up through my basement drains. Joe and his crew showed up that morning and gave me a clear explanation as to why that was happening. He assessed the issue and fixed it in about 39 minutes. They were friendly, communicative, prompt, thorough, reasonably priced, and quick! I will definitely be using Alpha Plumbing again in the future.”
“Jon was personable with clear explanations of what was needed and what was able to be done today. He was also doing a good job of guiding the trainee as they progressed through the service.”
“Always use Alpha Plumbing and I have tried quite a few plumbers. Great service and Joe (tech) shared information concerning my new faucet. Greatly appreicated! Pricing is fair, we do all need to eat, right! Thanks Joe and Diego.”
“Excellent work. Came in diagnosed the problem did excellent work. Very cordial and explained what needed to be done then followed through. I will be using this company from now on. They have my business”
“Brian an̈d his partner installed a cutoff valve ,and pex connection for my ice maker. They were professional and efficient, in and out in record time.”
“I am very pleased with the service from Alpha Plumbing. Jon and his helper Diego arrived at the time they said they would. Jon assessed the situation with my garbage disposal and got to work taking care of it. He also gave me some very useful info when using the garbage disposal. The price was reasonable. I have used Alpha Plumbing for years and will continue to do so.🙂”
“Everything was prompt, professional and reasonable. Justin was diligent and thorough.”
“First time using Alpha Plumbing. Mike and TJ were great! They were very professional, friendly, and knowledgeable – especially when providing additional helpful advice/insights beyond the scope of the project. The shower looks fantastic! I will definitely be using them again in the future.”
“Mike was helpful, informative, and courteous. We know that we can rely on Alpha for great service. Thanks again!”
“The service was done at a reasonable cost.
Dan and Logan were professional and friendly.”
“Prompt arrival and water heater replacement went smoothly. Jon was friendly and very knowledgeable.”
“The guys did a great job as always. Thank you !”
“I can't say enough about ALPHA PLUMBING!!
I made the call on Christmas Eve. They had someone at my home within the hour.
Brian and his helper were very friendly and professional. Found my leak and repaired it quickly with minimal sheetrock damage.
Not only was the job done right, but the charge was EXTREMELY REASONABLE!!!”
“My second time using Alpha Plumbing. They are always extremely quick and extremely professional. I would highly recommend using them.”
“Great communication about arrival times, friendly and knowledgeable technicians, assessed and repaired issues quickly and also provided explanation of issue.”
“All issues were resolved. The person sent was knowledgeable and knew what to do. Very happy with the service. I don’t use anyone else. VERY PROFESSIONAL!”
“They did an amazing job! Very knowledgeable and helped explain what was happening every step of the way. Gave tips to help prevent any further damage.”
“Excellent work and professionalism. Very knowledgeable.”
“Mike did great as your team always does.”
“Prompt, knowledgeable, friendly and efficient. A great combination. They did a great job.”
“Dan and associate accomplished rough/in plumbing installation. They were both very attentive, Dan being senior plumber answered all of our questions, worked with upmost skill and attentiveness.”
“Jon was a very knowledgeable person and explained what he had done to fix our issue and how we could possibly avoid the issue in the future.”
“We were very pleased with their responsiveness and professionalism. We highly recommend.”
“Technician was knowledgeable and communicated extremely well with us. He was courteous and very efficient at his job. 5 stars. Thanks again”
“Fast response, quick service, very professional technician while being very pleasant.”
“Very nice technician”
“I’ve used Alpha Plumbing for my residential
Landlords for several yrs now. Always professional, and pleasant to work with. They are a company that I don’t have to call back for any reason once the job is completed. My tenants even share with me how great the experience was and appericate how quickly they could arrive and where very pleasant employees.
As always, thank you Alpha Plumbing.”
“Brian Key did a great job in hooking up the gas for our new range.
Very professional and experienced!”
“Brian was very knowledgeable about our leak and was great at replacing our toilet.”
“Jon was great! He showed up on time, fully explained everything he was going to do, worked clean and respectfully and finished when he said he would.”
“Very considerate and thorough!”
“Our water heater went up. We called several companies with limited to no response. We called Alpha late in the day. I got to speak to a “live” individual much to my surprise. After sending some pictures. I got a quote which I approved immediately. Upon approval I was told two plumbers could be out the next day. All happened as planned. The install team worked diligently, quickly, and were clean! Thank you Alpha for taking care of us!”
“I am always able to get quick and professional service. Jon is fantastic and gives good advice and information.. I've been a Alpha Plumbing customer for years and been very happy with the service they provide.”
“Joe was fast, courteous and very knowledgeable. His work was well done.”
“Joe did a great job explain everything to me”
“Very pleased with the responsiveness and the quality of the repair. Mike was very friendly and helpful.”
“Same day service for a leak. Problem fixed quickly and professionally. Highly recommend!”
“Andrew and the team were top notch! Great professionals, hard workers. Big job replacing soil line. Worked thru challenges and left the yard and property better than expected. I will recommend Alpha to anyone.”
“Waiting to hear back about the part we need to fix shower. Once job is completed I can fully rate but both gentlemen were very nice.”
“Justin was prompt, courteous, and explained in detail what was wrong and the best way to fix it. Had no issues during the repair. and was done in a timely matter.
We will continue to use Alpha as our go to plumbing company. Thanks.”
“Quick response, pleasant personality, diagnosed and explained problem, fixed it well!”
“I would suggest Matt and his crew to everyone I know. They did GREAT JOB. Very much appreciated them guys today. If you need any kind of plumbing need. Call Alpha Plumbing. And ask for Matt and his crew”
“They were on time. Kept me informed about the work they were doing. They were very professional and did a great job From the crawl space to the water meter and got the leak fixed. I would recommend them to anyone who needs a professional plumber. They were also polite and easy to talk to. I would definitely suggest them to everyone I know and I would also use Alpha Plumbers again to work on our home again. Thank you We appreciated all you did for us today”
“Within 30-45 minutes of calling, Alpha Pluming had showed up and fixed my plumbing issue. Janine and Joe could not have been any nicer or more helpful. HIGHLY recommend!”
“John was punctual, polite, patient with our questions.
Very quick with our repair. Positive experience.
Will use Alpha Plumbing again.”
“John came out and did an excellent job of finding a leak from my shower that was leaking into my dining room.
He was very thorough and let me know what he was doing.
Unfortunately it was not any of the plumbing but inside the shower. So nothing was fixed but he did find the source of the leak.”
“We highly recommend Alpha Plumbing for annual backflow testing (as well as any of your other plumbing needs)! Brian was professional, friendly, and knowledgeable. Thank you for making the entire process – from scheduling to completion – a truly painless process!”
“Mike did a great job replacing our powder room faucet! He was very professional and personable.”
“We notified ALPHA PLUMBING that we needed a repair to our toilet. They gave us a schedule date of the next day.
Mike Bentley arrived at our house at the designated time the next day. Mike Bentley was our PLUMBING Technician.
He diagnosed the problem very quickly, informed us of what it was going to take to fix the problem. We gave him the approval to start the repair. Mike completed the work in a timely manner, was very courteous and cleaned up his work area after he was finished.
We have used ALPHA PLUMBING in the past for another sewer issue and they did a great job. Recommend them for any plumbing issue. ⭐️⭐️⭐️⭐️⭐️”
“Such a surprise! On time! Unbelievably pleasant! Good price and Cleaned up everything! Highly recommend!!!”
“Dan was super friendly and explained in great detail so I understood what was being tested. I really appreciate his service and kindness. Thanks Dan!”
“Always prompt and professional service from Alpha Plumbing”
“Outstanding, as always with Alpha. The serviceman went above and beyond and fixed the issue right away. We have been using Alpha for years and really appreciate their service. Thanks!!!”
“On October 5, 2024, Alpha Plumbing Limited was contracted to replace the wax rings around the toilets in both the men's and women's bathrooms at Kodo Hibachi and Sushi. During the job, the on-site technician carelessly broke the men's urinal. Despite this being a clear mishandling on their part, they falsely claimed on the invoice that the urinal had been "defective and leaking," which was simply not true. Rather than owning up to their mistake, they took it upon themselves to replace the urinal, an action well outside the agreed-upon scope of work.
To make matters worse, they unnecessarily called in two additional workers, significantly inflating the labor hours. What was initially estimated to be a 3-hour job ballooned into an 8-hour charge on the final invoice. However, their actual time on-site tells a different story. They arrived at 9:15 AM and finished by 4:05 PM, including a 1-hour lunch break, meaning they only worked around 6 hours, not 8 as claimed.
This company demonstrated extremely dishonest practices, not only by inflating the time and cost but also by refusing to engage in any meaningful discussion when confronted. When asked about the discrepancies in the invoice, they were dismissive and evasive, simply advising us to "file a complaint." The entire experience was shady, and it's clear that Alpha Plumbing Limited cannot be trusted to act with integrity or transparency.”
“Mike fixed a botched job by another company. I am relieved to know the job is done right!”
“Timely, friendly and efficient”
“Mike did the repairs in a professional manner. He was friendly and competent and did only what was needed for the job. Great company!”
“Justin came on time. He immediately found a pin hole in the pipe. He went to work and installed a new pipe. He was quick and efficient. I would have him for my next plumbing repair.”
“They are my plumbers….Have called them several times before!”
“John showed up as scheduled, completed the work effectively all with a friendly disposition. He even provided some money saving tips for the future.”
“Excellent and efficient service.
Excellent work.
Have used them for shower reconfiguration,
garbage disposal replacement
,bathroom faucets replacement
kitchen fixture replacement.
…and more. !!”
“Tech was very nice & efficient.”
“Justin with Alpha was amazing! Professional, thorough, and willing to go the extra mile to make sure the issue would be resolved. I appreciated his friendly demeanor and great skill!”
“Alpha plumbing is always great to work with. Top of the line technician”
“Mike did a great job which is what we’ve always come to expect and receive from Alpha Plumbing.”
“Prompt service. Knowledgeable and friendly technician. Thanks.”
“Brian was awesome, second time I have used Alpha and very satisfied with the work.”
“It was good experience with alpha plumbing, work well and reasonable prices..”
“Great experience! Called and they were on-site within 45 minutes. Joe did fantastic job. He quickly assessed the issue and was able make the repairs within an hour.
The entire time he kept me in the loop with what was going on. Would recommend Alpha Plumbing to anyone. They've done work for us on multiple occasions and outcome is always the same, very good quality and price good. Thank you”
“I called with a “no water” problem and they got me a tech within hours of my call. Justin was professional, knowledgeable and helpful”
“Mike and his assistant did an excellent job in the replacement of our electric hot water heater. They arrived promptly during the appointment hours, were very professional and efficient in completing the task. I have used Alpha plumbing for all plumbing needs and will continue to do so. A great company with excellent technicians.”
“Brian Key did an outstanding job for us repairing a leaking pipe. Thank you, Alpha Plumbing.”
“As with our previous experiences with Alpha Plumbing, Justin B. (plumber) was very friendly, courteous, professional, hardworking, tidy and on time. It was exceptional service! The sink and toilet were repaired in an expedient manner and were fully operational. There was no waiting for parts or any other hang-ups. We will only use Alpha Plumbing for any/all of our plumbing needs as homeowners. Thank you and much appreciated!”
“On time and replacement done expeditiously”
“Very professional and extremely efficient!!!! 😀”
“We always get prompt service from your company, which I appreciate. I’ve also found that the plumbers that come out to us to help us out are always efficient, pleasant, and reliable, and the cost is reasonable. I highly recommend your company in general and Jon Davis in particular. I now rely on Alpha Plumbing for my plumbing needs.”
“This is my second time using Alpha Plumbing. My church uses them for plumbing repairs, so I trusted they would give me good service, and they did. The first time was repairing the drain pipe on my main house bathtub. The repair this week was for a leak of the drain pipe on main house toilet. I'm a DIY person, so I went ahead and replaced the wax seal. Well, I was wrong. However, the leak continued and I called Alpha Plumbing. A technician, Jon, came to my house the same morning I called. Turns out the leak was a pin hole in the 3 inch drain pipe. Jon, did an excellent job in making the repair. He had to work in a very tight location between other pipes and electrical wires in the ceiling of my basement. He showed me where the leak was and how he planned to repair it, and he asked my approval before proceeding. I appreciated that. Jon was very courteous. He answered my questions when I asked them. When I called for an appointed, I talked to real person, not some pre-recorded message asking for a call back number.
I am very please with my experience with Alpha Plumbing, both or scheduling and the repair experiences. I will definitely recommend them to my friends who may be having plumbing issues.”
“Was there on time,very polite,done a great job, would definitely recommend 👍”
“Outstanding as always! Excellent communication and honest folks! I have used them for several repairs and appreciate their quick response, fair pricing and the technicians are very professional!”
“Matt and his apprentice also Matt arrived quickly to take a look at my leak in Main Water Line to my home. Provided info on repair and suggested at some point Water Service more then likely should be replaced. I would ask for Matt Collison and his Apprentice Matt for any future plumbing needs. Both were very respectful and eager to provide any assistance.”
“Brian Key did a fantastic job. Was on time and very professional. Would highly recommend them and plan on scheduling another project!”
“The tech arrived on time and finished quickly. He explained the purpose of the test and filled the required documents with AA County.”
“GIGANTIC EMERGENCY PROBLEM:
We had collapsing/rust-rotted main pipe, 70feet from our house block to street AND OVER TEN FEET DEEP!
Chuck first video/survey'd above and inside entire length underground , then the office wrote up a contract, they did everything as stated,
very quickly and with well experienced operators. super-duper fair price too ( I was a little surprised, I thought it was gonna be over $10,000
Good crew worked ther hearts out.
Andrew in Annapolis
A+++++”
“Our experience with Alpha Plumbing was outstanding. Everyone we dealt with was considerate, knowledgeable, and thorough. Highly recommend!!”
“Very professional and very quick. Great service.”
“Initial service call was for low water pressure. Jon quickly diagnosed that the issue was with the faucet fixture. He was efficient and cleaned up all debris and water after the service. He is friendly and I would not hesitate to call Alpha and request Jon again!!”
“I was thoroughly please with the customer service and the timeliness of my scheduled service with Alpha plumbing. It’s not very often you can schedule a repair for the following day after calling. From the pleasant receptionist to the knowledgeable technician that was able to FIX my water faucet problem I truly felt like my need was a priority and it was handled as such within a short frame of time. I will definitely be recommending this company to others and can definitely trust the work they are doing and its quality.”
“Brian was great and knowledgeable regarding the process and reasoning for life safety. The service was quick and efficient and they responded less an hour after the initial call.. I would highly recommend this company!”
“Joe and his helper were the ultimate professionals. They quickly located my problem and just as quickly fixed what was wrong. I would strongly recommend Alpha Plumbing to family and friends. I rate them an A++. Thanks, joe.”
“Was pleased with the service from Mike and his assistance installed a new garbage disposal in a timely manner.”
“Jon was fantastic! He explained what happened to my outdoor faucet and answered all my questions patiently and respectfully. I have to move some things before the hosebib can be repaired and I hope to see him again. He even talked to my sister who was here when I lost water because she was the one opening and closing valves. As a homeowner I am very impressed and happy with Alpha Plumbing!”
“Very professional, courteous, prompt, explained things well. Ours was a large plumbing project in old house.”
“John was excellent as he was thorough professional and timely. Will use again without hesitation!!!”
“Fast, excellent, professional service.”
“Dan fixed the sink, replaced an outside faucet and scoped out the replacement of my water lines under the pier(scheduled for next week). He is outstanding which he always has been several times that he has fixed/ replaced plumbing fixtures over the years for used.
Alpha is the only plumber we have used since the house was built about 8 years ago.”
“Alpha Plumbing responded quickly, was here when they said they would, were very professional and did a great job. I highly recommend them!”
“Mike did a great job replacing an ancient faucet that was leaking badly. All new hoses to the washing machine as well as adding levers that can turn the eater off at the sink rather than turning off all water at the main source. Very happy with the end result.”
“The job was handled efficiently, courteously, with no mess left behind. I am quite confident that the job was done correctly and that I won’t have any issues with it any longer. Thank you-Great Job!”
“The technicians were polite, friendly and professional.”
“Alpha replaced our electric tankless hot water heater so quickly and professionally. They were to come on a Thursday morning, but when the unit came in the day before, they were able to install it that afternoon! They've done several jobs for us in the past several years, always so easy to work with. Highly recommend!!”
“Jon skillfully replaced two toilets and educated us along the way. He was so nice working around my interested toddler grandson. 🙂
I like how he explained the “whats” and “whys” so I felt comfortable and could pass on the info to my husband.
No hesitation using Jon in the future!”
“Jon installed a water line for the refrigerator it was quick and reasonably priced.”
“I was very happy with Mike and Nate from Alpha Plumbing. They arrived very quickly after my phone call; found the problem in short order, and repaired the leak very efficiently and effectively. Both were very pleasant people and the entire repair effort was done very professionally. Cost was also very reasonable.”
“Excellent service especially since it had to be same day.”
“Outstanding service, above and beyond expectations!”
“Jon replaced my expansion tank. He quickly confirmed the problem and did a great job. Answered all my questions and was thoroughly professional.”
“As usual, the quality of work and communication was excellent. Alpha is the only plumbing contractor that we use.”
“Alpha Plumbing scheduled us in quickly and has excellent communication. Jon Davis showed up on time, was professional and friendly. The work was done efficiently and quickly. Alpha Plumbing is always our preference for plumbing needs and we would highly recommend them.”
“Very professional and thorough.”
“Very professional and thorough.”
“Knowledgeable, professional, efficient!,”
“Joe was great. Quick, efficient and got the job done. Alpha is my go to plumbing company. Saved me a lot of money over the others I used to deal with. Honest company.”
“Brian Key and Bill did an outstanding plumbing service job at my home. They installed a drain pan underneath the water heater. They installed a new hose bib (where none existed before). They also assembled and installed a new utility sink where none existed before. The utility sink installation required them to move the existing water heater (to make room for the utility sink). They drained the water heater, placed a drain pan underneath it, installed a moisture alarm, and rerouted numerous drain lines for the installation.
The job was done professionally, tested, and they cleaned up all the debris from the installation. They easily beat two other estimates and those estimates did not include all the work Alpha Plumbing estimated. Not only did they beat the estimates, but the estimates were provided much sooner than the others. One estimate took a week by email. The other estimate took a day by email. Alpha Plumbing provided estimate on the spot and later in the day emailed the estimate. I definitely recommend them and Alpha Plumbing for any work!”
“The team arrived right on time, They completed the job efficiently and with care. They were personable, informative and polite. A very excellent experience.”
“Brian was wonderful- explained everything in a professional, clear manner. His helper was also very nice.. I always have had great service from Alpha Plumbing.”
“As usual, Brian and Billy did great work for us! They both have been to our house several times over the years, and, as long as they're there, Alpha will be our plumbing company! Eric”
“The technician was on time, personable and professional.!”
“Another great experience with Alpha Plumbing. Quick responses to my email, and Jon Davis arrived promptly as scheduled to repair the leaking pot filler and shower head. I appreciate Alpha Plumbing, during a previous visit, Brian told me to contact Kohler because it is one of a few suppliers that provide limited lifetime warranty on parts. I contacted Kohler and provided pictures and explanation of the problem. Kohler sent the replacement cartridges for their pot filler and the repair valve for the shower head (no charge). Jon was able to quickly install the Kohler supplied parts and the labor charges were very reasonable. And the customer service is always excellent. Alpha is my ‘GoTo ‘ plumber (the only plumber I will call). Always cordial, courteous and professional. I highly recommend Alpha Plumbing.”
“Jon installed a new shower head. He also checked a pipe and toilet. He explained everything well.”
“This is a great company. Great plumbers and friendly. Get s the job done right”
“Mike and his team were amazing! Alpha always offers fastest service with the most courteous and knowledgeable techs. Thanks Alpha!!”
“Mike and his team were amazing! Alpha always offers fastest service with the most courteous and knowledgeable techs. Thanks Alpha!!”
“Technician arrived on time and was very personable. I had several repairs that needed to be done. He did a great job at a fair price. I will definitely use this company again!”
“Great professionalism and on time!”
“Dan was prompt, polite, and professional.”
“Justin was professional and did great work”
“Jon was great! He both explained clearly what the problem was with the faucet and made excellent recommendations for future care.”
“Joe did a great job installing a new clean out pipe and snaked out the kitchen drain line to the sink. 5 stars. Thanks again Joe.”
“All was perfect. They came on time, worked quietly, fixed it all and cleaned up after. I rate them A+”
“Always a great customer experience with Alpha Plumbing. Bryan and Billy are aces!”
“Another stellar job by Bryan and Billy!”
“Jon repaired our tub faucet & gave tips on parts. He was on time, work was neat & he was pleasant. Alpha Plumbing has done several repairs at our home & it's always been an easy experience..”
“Very professional, courteous and friendly. Highly recommend.”
“Thank you Joe for your kind and professional service and your quick response for my repair of my clogged kitchen sink drain!!
Highly recommend Alpha Plumbing!!!”
“Jon was very informative about the type of faucet I currently have and the types of options available that would provide a longer service than the one I have currently. He also answered a question about my tub faucet and its long term use. Jon is very personable and expresses himself fluently..”
“He explained the purpose of this test and why it is needed. I was telling him about how I did not like the placement of our hose bibs and He also gave me information about getting new hose bibs installed on my house and the approximate cost. I would use this company again and I will probably be calling you guys soon to get additional hose bibs installed.”
“We requested the replacement on Sunday; Alpha scheduled the service for Monday; Alpha's plumber Dan Bateman arrived on time with the new toilet, removed the old one, installed the replacement professionally and efficiently. When he finished, he explained the work he had done in detail and verified that we were satisfied. He left the work area clean. We couldn't ask for better service than what we received from Alpha. Thank you.”
“Service was on time, expert and efficient.”
“Brian was fantastic, as has been the entire Alpha Team experience. Our home was recently renovated and Alpha did all of our water and gas system upgrades. What a great team. Throughout the renovation process they explained things and made sure I was happy with what was being done across the board. Today was a simple black flow test on a pre existing system. All was good. While Brian was sure to check the system that was due, he also did a spot check of the other systems to ensure all was up to date. He identified a system that the county shows (inside the home) as active but was actually removed and moved to a newer system now outside the home . He said he will update the records with the county to ensure they have all the current info correctly an listed as outside. Very polite and was sure to explain things as he was doing them. ALPHA is my plumber of choice going forward for all of my related needs should tey arrise. Just a great team across the board”
“Great job! We had company coming into town and a tub not draining. Alpha plumbing scheduled our urgent appointment fixed the issue and we will call them again for any future work needed. Knowledgable and professional. Problems identified and resolved.
Saved the day! Thank you -“
“Brian did our backflow prevention testing last year and this year. Always professional and friendly! Hopefully, we will see him again next year.”
“A+ service from an A + crew. I recommend Alpha plumbing for all your plumbing needs.”
“I'm sorry I can't remember the names of the two plumbers who did my repair today. I would like to start by saying they showed up on time and they were very kind and polite when I met then at door. They made me and my wife feel like family. All I can say is I will always call Alpha Plumbing for any of my future plumbing issues. Also, their pricing is very reasonable.”
“Brian was on time, courteous, friendly and completed the work thoroughly and promptly.”
“Always excellent professional friendly service. I trust Alpha plumbing and have never been let down.”
“Your service person was very professional and fixed two additional items not on his list..would highly recommend this person and your company”
“Friendly, efficient service, as always. We have been very pleased with Alpha Plumbing and will continue to recommend this company.”
“Jon Davis, called prior to arrival, arrived on time.
Introduced himself and got to work. He was courteous, and accommodating.
So far e erythong looks great.”
“Mike was great. He arrived on time. Worked well with our setup and fixed the problem within a reasonable amount of time with a reasonable cost. Thank you.”
“Brian was very professional, cleaned up after completing the job, and finished in a timely manner.”
“My service technician, Jon, explained and showed me exactly what was wrong and how he was going to fix our leaking tub/shower. He was honest and trustworthy. I will definitely use Alpha Plumbing in the future and highly recommend them.”
“Mike was knowledgeable, polite, professional, friendly, and he completed the job well! Alpha Plumbing is a great company with great technicians.”
“It was a tricky leak, but Liam found it an fixed it! Turned out to be caused by a lack of caulk on the shower/tub valve allowing water to seep through the wall and down through the ceiling below.”
“Immediate response! Top notch service as always. Thank you.”
“Brian did an amazing job. He was personable, knowledgeable, arrived on time and talked me through the problem and solution. The cost was well below what I expected. I’ve used Alpha three times now and have been more than satisfied each time.”
“Alpha Plumbing has saved me several times over the years! AP figured out—when a half-dozen other plumbing services could NOT—how to reinstall an air vent connected to the kitchen sink after my kitchen renovation contractor, in 2013, took a shortcut and installed a “cheater” vent. While various plumbers assured me that the cheater vent was a legitimate alternative, I couldn’t understand why my drain required clearing twice a year, especially since I put NO SOLIDS, NO GREASE down the garbage disposal!!! AP took me seriously and (ingeniously) figured out how to reconnect the vent with minimal damage/repair to the kitchen. They used cameras to look into the pipes as far as they could go. Because my house sits on concrete (no basement from which to look up to see the pipes), I still need a plumber to clear my drain every couple of years. We know something is going on with the underground pipes in this almost-50-year-old house, but excavating them will be a major expensive mess—not necessary at this time. Chuck, the owner, knows I don’t trust anyone but Alpha Plumbing to deal with this situation. The people who work there are family and long-term employees. I can’t believe how reasonably priced they are compared to other services! Ethical, caring people. I love AP!!!”
“Liam and Billy did a great job.
Professional, courteous, and excellent plumbers.
Highly recommend Alpha Plumbing for all your plumbing needs!”
“This was a relatively complex installation which was performed with care & expertly. We are very pleased”
“Joe was prompt, knowledgeable, didn't make a big mess, fixed the problem, and cleaned up after himself. Will definitely use Alpha again.”
“Brian and Stan were on-time, professional and explained what they were going to repair and/or replace. They completed all repairs in about an hour and for a fair price. I'll be calling Alpha Plumbing again!”
“Chuck, Andrew and crew were extremely professional, knowledgeable and efficient from the moment our project began. We have an older home with original cast iron drain pipes that were split in multiple locations, causing increasingly toxic sewer odors to permeate the house. The crew was able to excavate, remove and replace the entire plumbing system beneath our concrete slab in one day – they were even able to save both showers by avoiding any demolition to the shower pan while still managing to replace the connecting drain pipes! I especially appreciated their flexibility in scheduling when we had to push the project back several days. I will be using Alpha for all our future plumbing needs. Highly recommend their services.”
“Was able to get service same day I called. Mike was even earlier than expected. Very friendly, professional fast. Will be calling again. Thank you”
“On time, professional and did great work.”
“Both employees were absolutely amazing. Diligently working, professional communication, and extremely kind. They walked our family through what they were doing and got to work right away. Our new tub is gorgeous and we feel as though we received exactly what we needed.”
“Joe was very well spoken , explained everything . He was very professional . Would love to have him again if we have other issues . Thank you”
“Called for a follow up on an outside hose bib that had a drip. Alpha sent a person next day and Jon was very curtious and took care of the issue at hand. Definitlely recommend Alpha and will be calling again if needed.
Thank you!”
“Mike was very professional and kind. He was able to quick solve our problems and also help schedule an appointment to have another faucet replaced.”
“Dan and Logan arrived on time and got right to work. What I thought would be a couple hour job took less than an hour. Dan and Logan’s professional expertise and great customer service are greatly appreciated!”
“We’ve been using Alpha Plumbing for 5 years now and they’ve always done a great job. Our home is older and our plumbing is complicated so it’s nice that they keep records and pictures on file of previous repairs and pipe locations.
Dan Bateman is extremely knowledgeable, professional and always a pleasure to work with.”
“My experience was GREAT. I called and was added on the schedule for a technician to come out the same day. Jon was the technician that arrived and I explained to him what my concerns were. I am so thankful that I found this company and have used them a few times. Thanks again for the outstanding service.”
“Very very good!! Clogged up sink. Came out same day and all fixed.”