“Jon from Alpha Plumbing was professional, informative, and courteous. He called me to let me know what time he will arrive, and was on time. He came out after I saw an Alpha Plumbing ad for sump pump check-up. I am so glad I did – the sump pump was old and not working. Jon was able to replace the sump pump on the spot and showed me how it works, and left me with the sump pump pamphlet in case I needed it. The sump pump was probably as old as the house, and since it was located in a crawl space, I never checked to see if the pump was operating. Alpha and Jon came through!”
“I’ve been using Alpha for years. Always happy with their work. Fair prices, quality work, friendly and professional stafff and techs, all great. Highly recommended”
“Two plumbers came- very helpful with a high output leak under sink drained into ceiling in garage. Arrived in the time window , same day appt., Very pleasant, competently identified problem and fixed it. I was very grateful!”
“Joe was on time, professional and cared about not leaving a mess n the house. He diagnosed the problem and went about cleaning the drain until it was completely clean. He even did a quick camera check through the line to verify no residual issues would cause another backup. Very pleased with the expertise and wisdom Joe shared with me about my system. Including stuff the home inspector missed.”
“We were very pleased with their responsiveness and professionalism. We highly recommend.”
“Our water heater went up. We called several companies with limited to no response. We called Alpha late in the day. I got to speak to a “live” individual much to my surprise. After sending some pictures. I got a quote which I approved immediately. Upon approval I was told two plumbers could be out the next day. All happened as planned. The install team worked diligently, quickly, and were clean! Thank you Alpha for taking care of us!”
“On time and replacement done expeditiously”
“This is my second time using Alpha Plumbing. My church uses them for plumbing repairs, so I trusted they would give me good service, and they did. The first time was repairing the drain pipe on my main house bathtub. The repair this week was for a leak of the drain pipe on main house toilet. I'm a DIY person, so I went ahead and replaced the wax seal. Well, I was wrong. However, the leak continued and I called Alpha Plumbing. A technician, Jon, came to my house the same morning I called. Turns out the leak was a pin hole in the 3 inch drain pipe. Jon, did an excellent job in making the repair. He had to work in a very tight location between other pipes and electrical wires in the ceiling of my basement. He showed me where the leak was and how he planned to repair it, and he asked my approval before proceeding. I appreciated that. Jon was very courteous. He answered my questions when I asked them. When I called for an appointed, I talked to real person, not some pre-recorded message asking for a call back number.
I am very please with my experience with Alpha Plumbing, both or scheduling and the repair experiences. I will definitely recommend them to my friends who may be having plumbing issues.”
“Jon skillfully replaced two toilets and educated us along the way. He was so nice working around my interested toddler grandson. 🙂
I like how he explained the “whats” and “whys” so I felt comfortable and could pass on the info to my husband.
No hesitation using Jon in the future!”
“Brian did our backflow prevention testing last year and this year. Always professional and friendly! Hopefully, we will see him again next year.”