“This is my second time using Alpha Plumbing. My church uses them for plumbing repairs, so I trusted they would give me good service, and they did. The first time was repairing the drain pipe on my main house bathtub. The repair this week was for a leak of the drain pipe on main house toilet. I'm a DIY person, so I went ahead and replaced the wax seal. Well, I was wrong. However, the leak continued and I called Alpha Plumbing. A technician, Jon, came to my house the same morning I called. Turns out the leak was a pin hole in the 3 inch drain pipe. Jon, did an excellent job in making the repair. He had to work in a very tight location between other pipes and electrical wires in the ceiling of my basement. He showed me where the leak was and how he planned to repair it, and he asked my approval before proceeding. I appreciated that. Jon was very courteous. He answered my questions when I asked them. When I called for an appointed, I talked to real person, not some pre-recorded message asking for a call back number.
I am very please with my experience with Alpha Plumbing, both or scheduling and the repair experiences. I will definitely recommend them to my friends who may be having plumbing issues.”
- Jim C.
“Jon skillfully replaced two toilets and educated us along the way. He was so nice working around my interested toddler grandson. 🙂
I like how he explained the “whats” and “whys” so I felt comfortable and could pass on the info to my husband.
No hesitation using Jon in the future!”
- Donna B.
“Alpha Plumbing has saved me several times over the years! AP figured out—when a half-dozen other plumbing services could NOT—how to reinstall an air vent connected to the kitchen sink after my kitchen renovation contractor, in 2013, took a shortcut and installed a “cheater” vent. While various plumbers assured me that the cheater vent was a legitimate alternative, I couldn’t understand why my drain required clearing twice a year, especially since I put NO SOLIDS, NO GREASE down the garbage disposal!!! AP took me seriously and (ingeniously) figured out how to reconnect the vent with minimal damage/repair to the kitchen. They used cameras to look into the pipes as far as they could go. Because my house sits on concrete (no basement from which to look up to see the pipes), I still need a plumber to clear my drain every couple of years. We know something is going on with the underground pipes in this almost-50-year-old house, but excavating them will be a major expensive mess—not necessary at this time. Chuck, the owner, knows I don’t trust anyone but Alpha Plumbing to deal with this situation. The people who work there are family and long-term employees. I can’t believe how reasonably priced they are compared to other services! Ethical, caring people. I love AP!!!”
- Linda C.