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Residential Water Service Repair

Let’s begin with the simple answer to your BIG question: Yes! Residential water service repair and replacement is our specialty. We repair them frequently. We repair them expertly. We have many different methods to repair them (including trenchless methods). And we’re good at it.

So good at it, in fact, that we’ve earned an A+ rating from the BBB as well as the Angie’s List Super Service Award for 10 years running. Our professional crews are highly trained and background checked and we have been family owned and operated since we began in 1991.

And your second BIG question: What about your warranty? We guarantee our water service replacements for 10 FULL years. We don’t prorate that. If there’s a problem due to our parts or workmanship within 10 years we fix it. Completely. Free.

Okay. Now the third BIG question: How much will it cost? Unfortunately, I don’t have a simple answer for that. Cost is based on the length of your water service (and in some cases depth), obstacles that must be avoided, the type of pipe used for the repair (Copper or high-density polyethylene (HDPE), where we are digging and any other extenuating circumstances. We need to come to your home and look things over in order to provide you an accurate estimate of the cost.

The water service connecting your home to the municipal water supply is your first plumbing link to your home. It provides all the potable water to your home for drinking, cooking, cleaning, washing and flushing. This pipe can be referred to as your water main, water service or your water line. No matter what the name, your water service runs from the main shutoff valve inside your home to the pigtail on the county/city’s water meter. The water main must also be installed (in our area) at a minimum depth of thirty (30) inches in order to be below the frost line and keep from freezing. This pipe is typically made of copper, HDPE, galvanized steel, or polybutylene (AKA poly-blue, poly or big blue). Copper and HDPE have proven to be reliable pipes for this purpose. Galvanized piping, which is no longer installed in residential applications, has a life expectancy of 50 – 70 years, but also deteriorates over time reducing water pressure and flow rate. Polybutylene piping has proven to be a failure and needs to be replaced (for more on this topic see: Polybutylene Pipe Replacement).

Regardless of the type of pipe providing water to your home, when it fails, it needs to be repaired. You may have water bubbling up from the ground. Or you may not see any water, but your water bill just shot through the roof. Perhaps the water is seeping into your home. Maybe the city or county told you it’s leaking. That’s where we come in. Contact us and we will come to your home and provide a free estimate to repair or replace your water service.

How will we actually repair the water service? It depends. Every situation is a little different. Sometimes we simply dig a trench from the point your water service exits your home to the water meter. Other times we may use trenchless methods. We can use a pulling cable to pull the new water service through the existing water service. We can also use a boring missile to go under obstacles such as driveways. We have also simply driven a hard copper pipe underneath obstacles like porches and steps. Our goal is to minimize damage to your landscape, hardscapes, sidewalks, driveways and home structure (anything expensive or inconvenient to restore).

If you need the help of reliable and expert residential water service repair, trust the experts at Alpha Plumbing. We serve clients throughout central Maryland, including Pasadena, Annapolis, Glen Burnie, Severna Park, Odenton, Catonsville, Arnold, Crofton, Baltimore, Millersville and Severn. To get the ball rolling simply contact our office and we’ll arrange a time to meet you at your home and determine the best way to approach the repair and what the cost will be. 410-255-5998


Alpha Plumbing

The Beginning to the End of Your Plumbing Problems

Alpha Plumbing

8813 Fort Smallwood Rd
Pasadena, MD 21122

410‐255‐5998

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MD Licensed and Insured

Master Plumber/Gas Fitter #12450